Buyer protection
Marketplace rules or services that help buyers when an order goes wrong.
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20 terms
Glossary results
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Condition grade
A standardized label describing a used item’s physical and functional state.
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Counterfeit part
A part falsely presented as genuine or from an authorized source.
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Device provenance
The documented history of where a device came from and how it changed hands.
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Escrow
An arrangement where a neutral party holds money until agreed conditions are met.
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Fair market value
The price a willing buyer and seller would reasonably agree on in an open market.
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Fulfillment
The work of preparing, shipping, and delivering an order.
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Gross merchandise value
The total value of goods sold through a marketplace before deductions.
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Inventory
Items a seller or shop has available or tracks for sale or use.
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Marketplace facilitator
A platform that helps third-party sellers offer and complete sales.
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Product identifier
A code used to distinguish one product or trade item from another.
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Refurbished
Previously owned or used equipment restored and evaluated for resale.
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Return window
The period during which an eligible purchase can be returned.
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Seller of record
The legal seller identified as making the sale to the buyer.
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Serial number
A manufacturer-assigned identifier for one individual device or part.
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Stock keeping unit
A seller-created code for tracking a specific inventory item type.
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Supplier
A business that provides parts, tools, or other goods to another business.
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Warranty
A promise about a product or service and the remedy if that promise is not met.
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