Transparency
Pricing transparency
Everything we charge — platform fees, processing fees, and pass-through costs — is published below. We never mark up Stripe processing, and platform fees on repair services are zero.
Platform fees
| Surface | Platform fee | Stripe processing |
|---|---|---|
| Repair services (POS, in-shop) | $0 | Pass-through at cost |
| Marketplace — devices | 3.5% | Pass-through at cost |
| Marketplace — parts & accessories | 5% | Pass-through at cost |
| B2B / supplier listings | Per B2B agreement | Pass-through at cost |
| Subscriptions (shop / pro plans) | Plan price | We absorb |
See the full marketplace fees page for the complete schedule, including buyer protections and Hub Shop pickup.
Stripe pass-through policy
- Every Stripe processing fee on marketplace and POS payments is passed through at cost — we never add margin to Stripe's published rate.
- For subscription plans (shop and pro), Stripe processing is absorbed by RepairYour.Tech and reflected in the listed plan price.
- Stripe Connect application fees are shown as a separate line on every payout statement so shops always see the exact breakdown.
Related transparency surfaces
- Marketplace fee schedule — full detail on seller and buyer fees.
- Consumer price transparency index — typical repair prices by region, device, and repair type.
- Supplier scorecard — track record metrics for parts suppliers.
- Dispute statistics — anonymized dispute volume and resolution outcomes.