Say what actually happened
What was wrong, what the shop did, and how it turned out. A specific account — “screen replacement, done same day, colour matched” — helps far more than “great service”.
Help · Buying & selling
What makes a helpful review
A good review helps the next person choose with confidence. Here’s what makes one useful — and how reviews here stay anchored to real work.
Reviews are tied to real repairs
Only someone who actually had a repair completed at a shop can review it. That single rule is what keeps the ratings honest — every review is anchored to a real piece of work, not a drive-by opinion.
Writing a review that helps
Be fair, not just positive or negative
Mention what went well and what didn’t. A balanced review the next person can trust is worth more than a five-star rave or a one-star vent.
Rate the things that matter to you
Beyond the overall rating, you can optionally score quality, communication, speed, price, and cleanliness — useful signals for someone weighing the same trade-offs.
Keep it about the work
Focus on the repair and the experience. Leave out personal details about staff or anything you wouldn’t want quoted back — reviews are public.
How we keep reviews fair
- Real-work only. Reviews require a completed repair at the shop being reviewed.
- Your identity stays private. Personal identifiers are stripped from the public review.
- Bursts get caught. Sudden floods of reviews — for or against a shop — are flagged for a closer look.
- The shop gets one reply. A shop can respond once to your review, so both sides are visible to readers.
Read reviews before you book
Browse shops and the verified reviews left by people who’ve actually been repaired there.