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Merchant of record

payments

Also called: MoR

Plain-language definition

Plain-language definition

The business identified to the payment system as responsible for a customer charge.

Why it matters

This role must match the actual transaction model; a platform is not automatically merchant of record.

Technical detail

The merchant of record contracts for payment acceptance and typically owns payment obligations such as descriptors, refunds, disputes, and applicable compliance.

Examples

  • A repair shop appears on the card statement and handles the customer’s refund.

Sources and review

Reviewed July 12, 2026 by [email protected]. Next review due January 11, 2027.

  1. Stripe Connect — Stripe Accessed 7/11/2026

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