payments en
Chargeback
payments
Plain-language definition
Plain-language definition
A card payment reversed through the cardholder’s bank after a dispute.
Why it matters
It differs from a voluntary refund and requires timely, transaction-specific evidence.
Technical detail
A chargeback is a network-governed reversal initiated by an issuer, with reason codes, evidence windows, fees, and possible representment by the merchant.
Examples
- A buyer disputes a device charge as not received, and the issuer opens a chargeback.
Related terms
Sources and review
Reviewed July 12, 2026 by [email protected]. Next review due January 11, 2027.
- Disputes — Stripe Accessed 7/11/2026
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