Right to Repair

Score breakdown

Why this grade

Best-in-class on the repairability fundamentals: spare parts guaranteed for at least 15 years after a series ends (often longer), 1–2 day OEM parts shipping, modular physical design allowing component-level access, and deep technician support — technicians rate it Tier 1. Two real drags keep it at C under equal weighting: PIRG's FTC-survey work ranks Miele (tied with Bosch) among the next-worst at restricting service documentation to independent repairers, and OEM parts are notably expensive. Premium repairability that is undercut by documentation gatekeeping and parts pricing.

Sources

• Volt & Vector — Appliance Serviceability 2026 (Miele Tier 1, best-in-class)
• Miele USA — Spare parts & accessories (15+ year availability)
• iFixit/PIRG — Miele tied second among documentation restrictors
• Houzz forum — Miele high cost of parts (owner accounts)