HP
Laptops · Last assessed 6/9/2026
Score breakdown
Why this grade
PIRG graded HP laptops C in 2025 and B- in 2026 (improving). HP publishes detailed Maintenance & Service Guides for its business EliteBook/ProBook lines and sells parts via PartSurfer, with few software locks; consumer Pavilion/Envy lines are less serviceable (more adhesive, less documentation). No model is on iFixit's curated laptop score list, so repair-friendliness is inferred from PIRG's France-index data rather than a direct teardown score. Average lands low-C.
Methodology & version
Five dimensions — parts availability, schematic access, repairability, OEM pricing, and software freedom — are scored 0–100 and weighted equally; the letter grade is the average (A 90–100, B 80–89, C 70–79, D 60–69, F below 60). This assessment is current as of 6/9/2026 and cites its sources below. It covers the Laptops category and is not a claim about every device the maker ships.