Right to Repair

Score breakdown

Why this grade

GE publishes free owner manuals plus per-model parts diagrams and parts lists online and runs a large genuine-parts network, which makes basic DIY repair accessible. The drag is pro-level documentation cost — the PIRG/iFixit report cited $919 just for GE's SmartHQ technical access — and Profile/Café smart appliances (2022–2023) introduced software-dependent diagnostics whose behavior is not fully documented in service manuals. Standard residential lines are highly serviceable; smart lines are where it slips.

Sources

• iFixit/PIRG — documentation often expensive ($919 for GE SmartHQ)
• Volt & Vector — Appliance Serviceability 2026 (GE Tier 2, smart-model software c
• GE Appliances — owner manuals & literature (free by model number)