Right to Repair

Score breakdown

Why this grade

Rated Tier 1 for real-world serviceability by technicians — German-engineered documentation quality, reliable OEM parts supply, large installed base, and an accessible online parts catalog (a concrete advantage under the French index). The negative is posture toward independent/self repair: PIRG documented Bosch telling a customer 'we would not have any documentation to support self service,' and the FTC-survey work ranked Bosch (tied with Miele) as the next-worst documentation restrictor behind LG/Samsung. Strong physical serviceability, but restricted documentation access pulls the average to a C.

Sources

• PIRG — Bosch: 'We Don't Support Self Service'
• Volt & Vector — Appliance Serviceability 2026 (Bosch/Thermador Tier 1)
• EEA — French repairability index data (washing machines)