Device Condition & Grading
Repair-native grading that tells you what actually matters. Every grade is tied to real repair taxonomy and can be verified through the Device Passport.
Cosmetic Grade
How the device looks on the outside. Cosmetic grade does not guarantee functional condition — always check both.
Excellent
Cosmetic: Like new. No visible scratches, dents, or wear. Screen pristine.
Functional baseline: All features working. Battery health 90%+. No prior repairs needed.
Common repairs: Accessory install, Software update, Preventive maintenance
Warranty: 90-day shop warranty included
Typical price: 90-100% of retail
🔎 Verified as OEM baseline condition
Good
Cosmetic: Light wear. Minor scratches or small dings. Screen has light micro-scratches.
Functional baseline: All core features working. Battery health 80-90%. May need minor service soon.
Common repairs: Battery replacement, Screen protector-level cosmetic fix, Charging port clean
Warranty: 60-day shop warranty included
Typical price: 70-89% of retail
🔎 Verified minor cosmetic history, no structural repairs
Fair
Cosmetic: Visible wear. Noticeable scratches, dents, or discoloration. Screen may have cracks.
Functional baseline: Some features impaired. Battery health 70-80%. Prior repair history likely.
Common repairs: Screen replacement, Battery replacement, Board-level diagnostic, Water damage assessment
Warranty: 30-day shop warranty included
Typical price: 50-69% of retail
🔎 Verified repair history: screen and/or battery replaced
Poor
Cosmetic: Heavy damage. Cracked glass, bent frame, missing parts.
Functional baseline: Significant functional issues. May not power on consistently. For parts or major rebuild.
Common repairs: Full rebuild, Data recovery, Parts harvest, Microsoldering
Warranty: No warranty — sold as-is
Typical price: 10-49% of retail
🔎 Verified as salvage / rebuild candidate
Functional Grade
What the device actually does. This is independent of cosmetic condition — a cracked phone can still be fully working.
Fully Working
All hardware functions operate correctly: display, touch, cameras, sensors, audio, cellular, Wi-Fi, biometrics.
Partially Working
Device powers on and core functions work, but some features are impaired (e.g., Face ID broken, camera blurry, one speaker dead).
For Parts / Not Working
Device does not power on or has critical failures. Best suited for parts harvest, data recovery, or advanced board-level repair.
Device Passport Verification
A Device Passport is a verified repair and ownership history. When a listing includes a passport, you can see:
- Verified repair history with dates and shops
- Part replacement authenticity (OEM vs aftermarket)
- Stolen-device checks and ownership transfers
- Warranty service records
- Certified refurbishment status
If a seller claims a grade but the passport shows conflicting repair history, the passport takes precedence. We flag mismatches automatically.
How This Differs From eBay / Swappa
Generic marketplaces grade on seller-claimed cosmetics alone. Our grades are anchored to verifiable device history.
- Verified repair history: Every graded device can show shop-verified repairs, not just seller claims.
- Device Passport: Serial/IMEI-linked history including parts provenance, prior ownership, and lost/stolen checks.
- Shop trust scores: Sellers with verified repair volume and warranty outcomes, not just feedback stars.
- Escrow milestones: Buyers get inspection windows, dispute deadlines, and evidence upload — not just "hope it works."
- Hub Shop handoff: Optional in-person verification at certified local repair shops.